Product service

In line with the business purpose of "to provide customers with the most satisfactory products and services", ETE solemnly promises: to ensure the advanced nature, reliability and stability of the equipment at the same time, constantly improve the quality of products, from sale to after-sales delivery to ensure that customers can get the best service, so that customers satisfaction, rest assured.

Pre-sale service

We provide professional consultation, answer any professional technical questions you have raised and product consultation.

We provide detailed information, all the information you choose.

If you have any questions, please contact us by phone, email, QQ, etc.

In-sale service

Before each product leaves the factory, the company carries out strict testing to ensure the good quality of the products.

We provide consulting services such as installation, commissioning, use and maintenance of relevant products.

We follow up the coordination with the decoration unit to ensure that the goods are timely, accurate and safe.

After-sales service

After-sales service within 24 hours to respond.

Provide customers with after - sale product installation, commissioning, maintenance and other suggestions.

The company is responsible for the quality of all products provided.

During the use of products, if customers find any products or accessories that do not meet the requirements, the company will timely repair or replace them until they meet the requirements.